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TruRoad

TruRoad

Headquarters

Woburn, MA

Sector

Business Services

Website

www.truroad.com

Transaction Type

Family Owned, Closely Held

Status

Realized

Description

The second largest U.S. provider of auto glass windshield replacement, repair and recalibration services, including related insurance claims management services. The company serves consumers, insurance firms and fleets via a network of over 95 corporate and franchise locations, a fleet of over 300 mobile service units, three auto glass contact centers, two technology and claim centers, and an affiliated network of over 5,000 independent auto glass shops.

Value Creation Opportunity

  • Created the second largest national platform through the combination of two family-owned regional firms, the carve-out of a claims management business and closing 7 other add-on acquisitions
  • Consolidated systems to a single ERP, POS, technician dispatch and inventory management system across the enterprise
  • Strengthened management team in key functional areas to support growth
  • Won key national accounts and grew complimentary service offerings while realizing procurement cost savings and driving operational improvement